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Help Desk

Resources to help administrators deliver our courses to students

help-desk

Training Videos

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This video covers how to use the RACG (Robotics Administrator Course Guide)

and a general course overview

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This video covers how to use the Sphero BOLT robot and access course curriculum on the Sphero EDU app

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This video covers some advanced tips and tricks for using Zoom to

administer the course virtually

Course Guides

View Course Guide

View Course Guide

View Course Guide

Frequently Asked Questions

Accessing the Sphero EDU app and course content

Do I sign in as a learner, a teacher, or home user?

How do I download the Sphero EDU app on my computer and mobile device?

What if I lost my class logins sheet?

Where are the class modules located?

Connecting to the Sphero BOLT robot

How do I update my robot’s firmware for the first time?

How do I connect my robot to the Sphero EDU app on my computer and on my mobile device?

How do I disconnect my robot or put my robot to sleep?

My robot won't connect. How do I troubleshoot it?

Other general issues with Sphero EDU

I'm locked out of my modules, can’t access them, or it says the modules have been deleted

The light/matrix animation blocks are missing

Other non-Sphero EDU related issues

I'm having trouble picking a raffle winner

How do I access the RoboTrivia game?

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